LOCAL CONTACTS

The waiting room

COMPLAINTS PROCEDURE

If you have a comment or criticism about the service we offer, please write or speak to one of the doctors or Pat Lynch, the practice manager. We have a formal practice-based complaints procedure, which is standard in general practice.

WANDSWORTH PRIMARY CARE TRUST

You may want to speak to the PCT which commissions local health services. www.wandsworthpct.nhs.uk

E-mail:	comms@swlondon.nhs.uk
Telephone:	020 8682 6170
Fax:	020 8682 5846 or 020 7350 5200 for hospitals

WANDSWORTH CARELINE

Health and Social Services are working increasingly closely together. Wandsworth Council offers advice about personal social services, aids for disability and residential care for elderly people.

Telephone:	020 8875 0500
Fax:	020 8874 8827
Website:	www.careline.org.uk

Carers often need practical help and support, and Wandsworth Council can help you if you telephone them.

Telephone:

020 8877 1200

If you have recently been bereaved, you can telephone the Wandsworth Bereavement Counselling Service.

Telephone:

020 7223 3178

OTHER CONTACTS

Hospitals

St. George's:	020 8672 1255
Guy's and St. Thomas':	020 7188 7188
Bolingbroke:	020 7223 7411
Chelsea & Westminster:	020 8746 8000

Community Clinics

Stormont Clinic:	020 7441 0700
St. John's Therapy Centre:	020 8700 0180
Doddington Clinic:	020 7441 0900
St. Christopher's Clinic:	020 7441 0770
Bridge Lane Clinic:	020 7441 0730

Primary Care Patient Services

Wandsworth patient services	020 8355 2579
Wandsworth Independant Complaints Advocacy	0800 389 7602

Other

Blood Transfusion Service:	020 8258 8300
Stop Smoking Service:	020 8725 0981

Healthy Living centre, Battersea High St:	020 7223 6471
Exercise adviser Liz Kellow:	020 8682 6786
Living with Diabetes and Heart disease: education at Stormont clinic(Val McGregor)	020 7441 0700